Complaints
Complaints & Customer Support β Barser.pk
At Barser.pk, we are committed to providing a seamless shopping experience. If you have any complaints or concerns regarding our website, products, or services, please contact us:
π Phone: 0323 791 2022
π§ Email: support@barser.pk
Response Time
We aim to respond to all complaints and queries within 2 business days of receipt.
How to Submit a Complaint
To help us resolve your issue efficiently, please provide the following details when submitting a complaint:
- Order Number (if applicable)
- Description of the Issue
- Supporting Evidence (e.g., photos, videos, receipts)
Defective or Incorrect Products
If you receive a defective or incorrect product, please submit your complaint within [number] days of delivery with the following:
- Order receipt
- Photos of the defective or incorrect item
- Unboxing video (if available)
Our team will review your complaint and take the necessary action, which may include a replacement, refund, or exchange, depending on the situation.
We appreciate your patience and cooperation. Thank you for choosing Barser.pk!